At Litoh, we are committed to ensuring your complete satisfaction with your purchase of camping gear and accessories. If for any reason you are not satisfied with your order, we offer a hassle-free return process. You may return any unused and unopened items within 30 days of receipt for a full refund. To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number and detailed return instructions. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.

Once we receive your returned items, we will inspect them and process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. At Litoh, we understand that sometimes products may not meet your expectations, and we strive to make the return process as smooth as possible. If you receive a defective or damaged item, please contact us immediately, and we will arrange for a replacement or a refund at no additional cost to you. Thank you for choosing Litoh, and we appreciate your trust in our products and services.